Responsible gaming

Gambling problems would lead to serious mental health problems such as depression, anxiety, disruption of family life, work, or academic performance, and would probably even lead to bankruptcy or criminal behavior.

Gambling should be a kind of entertainment, not an issue. The company is dedicated to providing a secure and responsible service to prevent negative outcomes.

Safeguarding Minors and Ensuring Safe Gambling Practices

To protect customers and promote safe playing, the 1xBet team has implemented several strategies and tools. These include: 

  • Strict no-gambling policy for individuals under 18 years. 
  • Marketing efforts are designed to avoid targeting vulnerable groups, ensuring a safe environment for all users.
  • Recommendations for using NetNanny and Cyber Patrol to restrict access to gambling sites on shared computers.

1xBet strives to create a secure environment for all users, especially minors, ensuring gambling remains responsible and safe.

Age Verification and Account Management

Regular age checks of 1xBet customers ensure this part is fully compliant. Where the verification of data should be inconclusive, it will be supplemented simply by the request for the submission of documents to confirm the age. 

Accounts can be restricted and any funds frozen until the age is confirmed as the legal age as per the jurisdiction of the customer, generally 18 years.

Responsible Gambling Awareness

1xBet advertisements are specifically designed to give a true representation of the services that they offer, informing customers exactly what their chances of winning are and what the risks are as well. The services are offered to customers for a price and are not encouraged to spend money outside their means. 

To measure your gambling behavior, the site needs you to answer “Yes” or “No” to the following questions:

  • Are you gambling beyond your financial means? 
  • Have you borrowed or stolen money for gambling? 
  • Is gambling harming your relationships?
  • Have you lost interest in hobbies? 
  • Do you feel depressed or consider suicide after losses? 
  • Have you lied about your gambling time or expenses?

If most of your answers are “Yes,” it is likely you may have a gambling issue. Recognition of any addictive behavior is the first step towards addressing it. Players should understand that gambling should be for fun, not for income. It is advisable to set money and time limits on the activity, don’t chase losses, and gamble only with the money you can afford to lose.

Self-Exclusion and Support Services

The 1xbet platform provides a personal timeout service to anyone who wishes to manage or take a break from gambling. It could be for a month, six months, or a year, during which time your account will be closed. After the self-exclusion, you can return to using 1xBet Philippines services if desired.

If you wish to lift any restrictions applied to your account before the expiry of the self-exclusion period, that’s something that you can ask for, but the company may or may not agree. To set betting limits, contact website specialists at [email protected]. They can set a maximum bet limit, adjustable at any time, effective 24 hours after the last update.

Creating a new account during self-exclusion is prohibited. The company bears no financial responsibility if you continue gambling under a new name and address. In special cases, accounts may be reactivated before the self-exclusion period ends.

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